Dahlia Tuber Health & Sales Policy - READ ALL INFORMATION BEFORE PURCHASING
Dahlias are a joy — but like all living things, they come with a little mystery. While I take exceptional care in growing, dividing, and storing my dahlia tubers, it’s important to know that dahlias are known to carry dormant viruses that may not show symptoms at the time of sale. According to the American Dahlia Association, even healthy-looking tubers can later express viral traits due to stress, weather, or growing conditions. Here’s what I promise: I practice excellent sanitation, including cleaning and disinfecting dividing tools. I carefully inspect and cull (remove) any plants that show suspicious or unhealthy characteristics. I grow with intention, integrity, and a whole lot of pride! I only sell tubers from plants that produced beautiful, vigorous flowers. Because viruses can be latent, unpredictable, and influenced by conditions beyond my control, no refunds or replacements will be issued for virus expression. By purchasing dahlia tubers from my farm, you acknowledge and accept the natural risks that come with growing dahlias — and the beauty that comes with them too. Thank you for supporting a small grower who truly loves these flowers and is committed to growing them as responsibly as possible!
SHIPPING POLICY
Please inspect your tubers within 48 hours (2 days) of delivery. If there are any concerns regarding condition upon arrival (such as severe damage or rot), notify me within that timeframe with clear photos so I can review the issue promptly. After two days, tubers are considered accepted, as storage conditions, handling, and environmental factors beyond my control can affect them once they are in your care. And then… Once your tubers are tucked away safely, stored properly, and planted with love, the rest of the journey belongs to nature — and that’s where the magic happens. I’m always happy to cheer you on, share growing tips, and celebrate your blooms with you along the way. Thank you for understanding, for growing with intention, and for supporting Country Grace.
*All dahlia tubers are carefully inspected prior to sale, once the buyer has received and inspected their tubers within a firm 2 days, responsibility for storage, planting, growing conditions, and performance transfers to the buyer. Due to factors beyond my control, including storage methods, soil conditions, weather, pests and care practices - we cannot guarantee growth or blooms after inspection! Thank you for understanding.
SHIPPING WILL BEGIN IN MARCH OR APRIL DEPENDING ON MY WEATHER HERE IN WESTERN NEW YORK!
CODE: ADDON to take off shipping charge if you need combined shipping!
REFUNDS/CANCELLATIONS:
At Country Grace, every dahlia tuber is carefully selected and stored with great care while it waits for spring. Because tubers are living plant material and sold in limited quantities, all sales are final.
We are unable to offer refunds, returns, or cancellations once an order has been placed.
The only exception is if a tuber arrives damaged during transit.
If this happens, please reach out within 48 hours of delivery and include:
- Your order number
- Clear photos of the tuber and packaging
- Once reviewed, we will gladly offer a replacement (if available) or refund for the damaged tuber.
After tubers arrive safely, their success depends on storage, planting conditions, weather, and care — factors that are beyond our control. For that reason, we cannot guarantee growing performance.
We truly appreciate your understanding and your support of our small farm. We can’t wait to see what beauty you grow. 🌿💛
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